Are you not sure what is wrong with your Laptop?
You can send it to us and we will run a full diagnostic. If we end up performing a repair on your laptop, this service will be free of charge. If you choose not to have a repair done there will be a $49 diagnostic fee.
If you know the repair you need and don't see it listed here or you want to contact us about specifics, you can use our Repair Estimate Page to receive a free quote.
The replacement service that we provide for the Alienware 17 R1 includes the cost of a brand new LCD screen and the labor to install it. This service also comes with a No Dead Pixel Guarantee and a 6-month warranty on parts and service. We use genuine new LCDs, not aftermarket or cloned products.
This repair will not include the outer casings of the laptop, the screen bezel or the screen hinges. If you need one of these things replaced, it will be an additional cost. Request a Custom Quote for more information.
Feel free to contact us with any specific questions regarding any of our repairs through our Contact Us form.
If your current hard drive is making clicking noises or otherwise acting abnormally slow then replacing the hard disk will rejuvenate your computer and ensure operation for years to come.
You could also upgrade your hard drive to a larger size or a faster speed to get more storage for music, movies, games and and all the other stuff you love.
This laptop comes stock with a 750GB 7200rpm hard drive and a 8GB Solid State Caching Drive.
Hard drive pricing includes installation and configuration of the new drive only. A 3 year warranty is included with all hard drives.
If you need your data transferred from your old hard drive, or a new operating system installed, please add the necessary items from the Software Upgrade and Repair section below.
We will return your old hard drive to you. If your hard drive is non-functional data recovery options are available, Contact Us for more information.
7200rpm hard drives offer a combination of speed, reliability and cost effectiveness. They are not as fast as solid state drives, but they offer much more storage across all price ranges
Solid state drives
Solid state drives bring quicker boot times and ultra-fast performance. It is common for solid state computers to boot completely in under ten seconds. Switching from traditional to SSD storage is by far the best way to increase the performance of your computer.
If your computer slows to a crawl when you have too many programs open then increasing the amount of memory in your computer will considerably improve system performance.
This Alienware comes standard with 16GB of memory. (4GB x 4)
It has a maximum of 32GB. (8GB x 4)
Due to the large amount of memory options, please contact us for memory ugrade pricing.
If your computer doesn't have a working DC jack then you wont be able to charge it.
DC jack repairs are some of the most common repairs we do, so we will have your computer up and running in no time!
The DC jack for this laptop is soldered to the motherboard.
There are a variety of symptoms that indicate you may need your logic board repaired such as: Video problems, power-on issues, unexplained beeping, boot failure.
This is the recommended repair for liquid spills.
Feel free to contact us with any specific questions regarding this or any of our repairs through our Contact Us form.
If your keyboard isn't working well or is missing keys, this repair will get it up and running again.
Are you having your hard drive upgraded or replaced? Are you having problems with your operating system (Windows) malfunctioning? Do does your computer have a virus you need to get rid of? Do you have a damaged hard drive you want to try and recover? This is the section for all of these problems.
Through our software upgrade and repair service you do the following:
Transfer your files from your current hard drive to a replacement or upgraded hard drive.
Have a new operating system (Windows) installed onto your hard drive.
Get rid of viruses that may be slowing down or harming the security of your computer.
Have data recovery services done on a malfunctioning hard drive. (For this service Contact Us for a custom quote)